AgritechKart – Return & Refund Policy

Last Updated: (20/11/2025)

At AgritechKart, we care about our customers and want to ensure that every farmer gets the right products, tools, and services.
If something is not right, we are here to help.

✅ 1. Products Eligible for Return

You can request a return if:

• The product you received is damaged, broken, or defective
• You received the wrong product
• The product is missing parts or not working as described
• The product has manufacturing issues

Return Period:
⏳ Returns can be requested within 7 days of delivery.

❌ 2. Products Not Eligible for Return

The following items cannot be returned:

• Products damaged due to misuse or incorrect handling
• Items without original packaging
• Used products
• Digital products, software, e-books, subscriptions
• Seeds, fertilizers, pesticides that have been opened (for safety reasons)

🔁 3. Replacement Policy

If the product is defective or damaged, we will:

• Send you a free replacement, OR
• Give you store credit, OR
• Issue a full refund

We will decide what is best based on stock availability and your request.

💰 4. Refund Processing

Once we receive and inspect the returned product:

• Refunds will be issued to your original payment method
• Refund processing time: 3–7 business days
• You will be notified through SMS/email/app notification once your refund is processed

🚚 5. How to Request a Return

You can request a return in any of these ways:

Method 1 — From the Website

1. Go to My Orders
2. Select the product
3. Click Request Return
4. Upload a photo/video (if needed)
5. Submit

Method 2 — Contact Support

Email: kbpatil583@gmail.com

📦 6. Pickup & Return Process

• The product will be picked up from your address
• Pack the item safely in its original packaging
• Keep the bill/invoice ready if required
• After pickup, your refund/replacement will be processed automatically

⚠️ 7. Cancellation Policy

You can cancel an order:

• Before it is shipped → full refund
• After shipment → cancellation may not be possible (you must request a return instead)

🛡️ 8. Fraud or Misuse

AgritechKart may refuse returns if:

• Product returned is different from what was delivered
• Product is intentionally damaged
• Return request is abusive or fraudulent

We do this to protect genuine customers.

💚 9. Our Promise to Farmers

At AgritechKart, our mission is to support every farmer with:

• Genuine products
• Fair pricing
• Quick support
• Simple refund/return process

If you ever face a problem, just contact us — we are here to help.

📞 10. Contact Us

If you have any questions about this policy:

Email:kbpatil583@gmail.com